KTP Racquet Club Code of Conduct

 

KTP Racquet Club always promotes a positive environment, fair play, fun, and good sportsmanship. We seek to provide a welcoming atmosphere for our members and guests.

 

All people that enter our facility must abide by the following Code of Conduct or will be asked to leave immediately.

 

• Everyone will respect one another and treat others equally regardless of age, ability, gender, race, religion, ethnic origin, social status or sexual orientation.

• Everyone will respect all front desk staff, coaches and volunteers.

• Zero tolerance for damage or abuse to the facility and equipment.

• Zero tolerance for insulting, abusive or profane language.

• Zero tolerance for harassment of any kind.

• Zero tolerance for racquet or paddle abuse.

• All will uphold good standards of sportsmanship.

• All will play within the laws of the game and respect officials and their decisions.

• Respect allotted court time for reservations, drop-ins, and training.

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Club Policies & Etiquette

 

All people that enter our facility must abide by the club policies and etiquette.

Failure to respect these rules may result in expulsion from the club.

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• Clean, non-marking, indoor court shoes are always required upon entering the facility. ABSOLUTELY NO OUTDOOR SHOES are accepted beyond the main entrance.

• Players must supply their own balls or shuttles.

• Do not rally against the walls at any times.

• Do not move the benches or bleachers at any time.

• Anyone under the age of 10 that comes to play must be accompanied by an adult (unless it is for a lesson).

• Parking is only permitted in the designated areas, or you are at risk of being towed. Please view the parking map on the Contact Us page.

• When playing pickleball, please loudly and immediately call out “BALL” when your ball rolls onto another court.

• Wait until play has ended before walking around or behind courts (both for badminton and pickleball). Move quickly once play has ended.

• Respect the drop-in rules and rotation set in place.

• Anyone that moves a ball barrier must put them back in the designated areas before leaving.

• If you do not know how to setup the net, please ask the front desk.

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Court Rental Policies

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• Court Rentals may be made up to 7-days (on the hour) in advance for members and 4-days in advance for non-members.

• All non-member bookings must be paid in advance via e-transfer to secure the booking.

• All payments must be made BEFORE heading to the courts.

• A standing booking has priority to rebook before the court is opened for general availability.

• Any court rentals that are cancelled within less than 24 hours will be charged $32, this includes no-shows.

• You may not book courts for others, the person that made the booking must be in attendance. If the person that made the booking is not in attendance, they will be restricted from making court bookings for 14 days.

• Do not use courts that you have not booked even if there is no one using them.

• The person who made the court booking must check-in their party at the front desk, this applies to both members and non-members.

• When playing with a member, non-members are subject to the following fees:

• • Groups of 2: the non-member pays $16/hour (taxes in)

  • Groups of 3: any non-members pay $11/hour (taxes in)

  • Groups of 4+: any non-members pay $8/hour (taxes in)